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Shipping Policy

The following terms and conditions constitute our company’s official Shipping Policies. Please read through these guidelines carefully to better understand our shipping procedures and to answer any questions that you may have. If you are unable to find the answers that you are looking for, then please send us a message via our Contact Page.


Order Confirmation

fter every order, Jofelo will send a confirmation email for your order. Please review this email to make sure that your order was completed successfully and that you entered the correct shipping address. If you need to make and corrections or add additional details then please reach out to us via our Contact Page right away.

If you have not received this email within a few hours then take the following steps:

  • Check your spam folder.
  • Check to make sure you entered the correct email address for your account.
  • Contact Us if the email is not in your spam folder and the email address is correct..

Processing Time for Orders

All orders go through a processing time of roughly 1 to 2 business days. Once this process has been completed, we will then ship your order. Keep in mind, this order processing time does not including the duration it takes for your item to be shipped and delivered. Additionally, we do not ship on the weekends or holidays and there may be delays with carriers.

Standard Shipping

Arrives in 3–5 business days.


Expedited Two-Day Shipping (business days)

Within 2 Days


Priority Next Day Shipping (business days)

Within 1 Day



Shipping times are for orders with delivery addresses within the continental United States (excluding PO
Boxes and Rural Routes).

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